Austin High School YES
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  • FAQ
  • Student YES Hours Summary
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FREQUENTLY ASKED QUESTIONS


What does Y.E.S. stand for?
  • Y.E.S. stands for Youth Expanding Services. 
What is the purpose of Y.E.S.?
  • The purpose of the program is to recognize students who have contributed during their high school years to their community in terms of service hours. The idea is for students to be well rounded and show they can help their community along with managing school and various activities and interests.
Who runs Y.E.S.?
  • The Y.E.S. program at AHS is run by VOLUNTEER parents of the PTO. It is not run by or the responsibility of the school or FBISD.
Who can participate in Y.E.S.?
  • Any student of Austin High School is free to participate in the Y.E.S. Program. There is no requirement to take part in Y.E.S. The program is completely voluntary. 
When can I join the Y.E.S. program? 
  • You can join at any time during your high school career. Once your contract is on file, you start to accumulate volunteer hours towards the Y.E.S. certificate. 
Are there any rules we follow for the Y.E.S. Program?
  • We have a  well drafted and comprehensive set of Y.E.S. guidelines  which can be found on this  website under the CONTRACT & FORMS tab . Please read them carefully and if anything is unclear, you can reach out to the Y.E.S. coordinators assigned to the year of your graduation  at the appropriate gmail address.
Who do we reach out to for questions about the program?
  • You can reach out to the coordinators assigned to the year of your graduation at the appropriate gmail address. Coordinators are available to answer questions throughout the year. 
What are Summer Hours?
  • Volunteer hours completed after school closes for the year are counted as summer hours. Any volunteer work done during the summer holidays are counted towards the 4 year high school limit of 25 summer hours total.  
What are regular hours?
  • ​Volunteer hours completed during the school calendar year are counted as regular Y.E.S. hours.
I was removed from the Y.E.S. program, why?
  • Any  student found falsifying their information on their Y.E.S. hour form will be automatically removed from the Y.E.S. program. Any student or parent who is rude or intimidating to any Y.E.S. coordinator; whether in person or via email will be removed from the Y.E.S. program.
I found a discrepancy in the hours on the Y.E.S. summary sheet, what do I do and why did this happen?
  • ​There may be a number of reasons that the hours you turned in were either not accepted or did not show on the next update. The coordinators may be verifying your hours with the agency, or there may be a backlog causing delays in updating your hours. There may have been information missing on your volunteer hours sheet. The best thing you can do is reach out to the coordinator assigned for your graduating year via the appropriate gmail address, and ask about your hours. Coordinators do their  utmost to resolve any question you may have.
Where and when can I meet my Y.E.S. coordinator ?
  • ​You can meet the Y.E.S. coordinators by reaching out via the email address assigned to your graduating year, and arranging a short meeting in the AHS library at a mutually convenient time.
Can parents meet with Y.E.S. cordinators too ?
  • Yes, parents are free to meet along with their students with the Y.E.S. coordinators. The same process applies.
​Can I call or text my Y.E.S. coordinator ?
  • No. The only form of communication between the student/parent/coordinators is via email. You can however arrange to meet coordinators at a time suitable for both parties.​
Do I submit a Y.E.S. hour form for the same organization multiple times during a month.
  •  If you work multiple days, weeks, or months on a particular project, provide a log of the dates and hours worked and attach it to your Y.E.S. Form.
How long does it take for my hours to be updated on the Y.E.S. spreadsheet.
  • It may take up to 2 weeks for your hour submission to be published online.
 I’ve turned in a few Y.E.S. forms. Why I don’t see any of my hours show up on the website?
  • Most likely we do not have your contract. You must have a signed contract on file with us for your hours to be recorded in the Y.E.S. program system. Or your hours were not accepted.
Can I submit my Y.E.S. contract and / or my Y.E.S. hours via email?
  • Yes.  Email your completed YES forms/Contract to the email address assigned for your graduating year